FAQ

We value our customers and keep you updated on everything happening at Hayaa Hijab.

You can subscribe to our newsletter using the form at the very bottom of this page and get notified about all of our new collections, sales, promotions, and product updates via email.

We do not have a physical store at the moment and only operate online. But we remain open to the possibility of opening one in the future.

We are constantly making efforts to improve your shopping experience on our online store, we hope you enjoy our products as much as we enjoy making them for you.

It could be because of incorrect login credentials. Double-check that you have entered your username and password correctly. Make sure your Caps Lock key is not turned on and that there are no typos or spelling mistakes. If you have forgotten your password, use the "forgot password" feature to reset it.

Or if you are a new user you may need to verify your account before you can log in. Check your email for a verification link or code.

If you still can’t log in, reach out to us and we’ll be happy to help.

If your discount code is not working it might be because of one of the following reasons:

The most common error is using multiple discount codes together, please note you can only use one discount code per purchase.

Please be informed that coupon codes cannot be combined with any ongoing offers, sales or promotions.

During the sales period, some discount codes are automatically applied to your cart at checkout.

There are many ways to style a hijab, including wrapping it around your head and neck, draping it over your shoulders, or creating a turban style. You can find tutorials and inspiration for hijab styles online.

The care instructions for a hijab will depend on the material it is made of. Most hijabs can be hand washed or machine washed on a gentle cycle, and should be hung or laid flat to dry. Be sure to check the care instructions for your specific hijab on the product page.

While hijabs are traditionally worn by Muslim women, anyone can wear a hijab as a fashion accessory or to express their religious or cultural identity.